Team Leader Functions

Wyndham City is looking for a Team Leader Functions to deliver high-quality conferences, civic functions, corporate events and community bookings.

About the role

This role sits within the Arts Events and Cultural Venues Department and plays a key role in delivering high-quality conferences, civic functions, corporate events, and community bookings across Council’s Cultural Venues. The ideal candidate will bring demonstrated experience in end-to-end function delivery, supported by strong leadership capability.

Reporting to the Coordinator Cultural Venues, the Team Leader Functions provides leadership and supervision to front-of-house, booking and concierge staff, fostering teamwork, accountability and professional development to achieve high-performing, collaborative outcomes. The role is responsible for the effective coordination of bookings and the seamless delivery of professional hospitality services, ensuring bookings are planned and executed to exceptional standards. The position also advises, guides and liaises with clients, event organisers and internal stakeholders to oversee all aspects of booking, planning and service delivery across Council’s cultural venue sites.

 What your day will look like

• Provide operational leadership and oversight in planning and delivery of functions and venue operations, ensuring high quality customer service from enquiry to booking completion.
• Undertake staff supervision and visible leadership at high profile or complex functions as required.
• Provide high levels of expertise to management, stakeholders and venue users in all aspects of venue function operations, including but not limited to, booking management, logistics, food and beverage service, and licensing compliance.
• Develop and facilitate service and venue-based processes, systems, operational budgets, performance measures, reporting, projects and initiatives to identify operational opportunities and efficiencies.
• Guide, coach and support to team members by monitoring performance against goals and providing regular feedback to build capability and drive continuous improvement.

What you will bring

• Degree or diploma course in Hospitality or Event Management with some relevant experience or lesser formal qualifications and substantial relevant experience, or through substantial relevant experience in the field of specialist expertise
• Experience overseeing multi-site hospitality operations
• Demonstrated leadership and supervisory experience
• Current Food Handling, and Victorian Responsible Service of Alcohol certificates
• A current driver’s licence

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Thursday, 14 May 2026.

If you have further role-specific questions, please contact Amy Knight, Manager Arts Events & Cultural Venues on 0475 431 204.