Geelong Arts Centre
Senior Manager, Ticketing & Audience Insights
Join Australia’s largest regional Arts Centre and advocate for all audiences and their journey to our shows and events.
Join Australia’s largest regional Arts Centre and advocate for all audiences and their journey to our shows and events.
Why Join Us?
- State of the Art Venue: Lead the audience insights and engagement strategies that position Geelong Arts Centre as a leading cultural destination.
- Staff Benefits: Enjoy staff initiatives like complimentary tickets for live music, comedy, opera, theatre, musical theatre and more as well as discount on food and beverages at Geelong Arts Centre bars and cafe.
- Vibrant Team: Join a growing, collaborative team known for its creativity, professionalism, and passion.
- Flexible Work Options: We value flexible ways of working and are open to accommodating flexibility wherever possible in line with operational needs and the requirements of the role.
- Lifestyle: Be part of a dynamic coastal city where thriving arts, great food, stunning beaches and big city energy combine to offer an enviable, relaxed lifestyle. Relocation support available.
The Role
The Senior Manager, Ticketing & Audience Insights provides leadership of Box Office operations, responsible for building high-performance team culture and driving excellence in ticketing, sales and customer service delivery across Geelong Arts Centre venues.
The Senior Manager leads research, analysis and evaluation programs, providing valuable audience insights and sales reporting to the broader organisation that inform audience-led decision making and engagement strategies. This is a hands-on leadership role that balances operational excellence with people leadership, customer advocacy and the effective use of ticketing systems and data, working within a fast-paced, vibrant performing arts environment.
To view a copy of the full position description, please visit the Careers page of our website: https://geelongartscentre.org.au/about-us/careers/
Department Overview
This role sits within the Marketing Audience and Development Department. This team is tasked with maintaining existing and attracting new and diverse audiences and financial supporters, from within the greater Geelong region and beyond.
The department consists of three teams under the leadership of the Director:
- Marketing
- Audience Insights, Box Office & Ticketing
- Development (Philanthropy, Grants & Partnerships)
Apply Now!
To apply for this opportunity please click the Apply button and provide a CV and Cover Letter highlighting your ability to meet the key requirements outlined in the position description.
To view a copy of the full position description, please visit the Careers page of our website: https://geelongartscentre.org.au/about-us/careers/
For queries about this role, please contact the People and Culture team via [email protected]
Applications close Midnight Friday 3 April
