Ticketing Services Officer - Fixed Term

Monash University Performing Arts Centres has an exciting opportunity for a Ticketing Services Officer.

The Ticketing Services Officer is responsible for the day-to-day administration and efficient operation of the MPAC box office and all ticketing services including face to face, telephone and on-line ticket sales.

As the successful candidate you will be responsible for providing guidance, support and advice to clients and stakeholders, on a case by case basis, to coordinate their event ticketing build and release date, in order to meet the client’s own marketing campaign deadlines and requirements efficiently whilst meeting MPAC requirements and available resources. Further, you will build, design, configure, update and maintain events in MPAC’s ticketing software as well as MPAC’s website.

The ideal candidate will bring a strong educational background or substantial relevant skills and work experience. The role requires completion of a degree without subsequent relevant work experience; or an equivalent combination of relevant experience in a box office team within a multi venue performing arts complex and/or education/training.

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone’s contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.