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Job Details

Listed

Mar 26, 2026

Location

Melbourne

Salary

$70,000 - $90,000

Closing Date

Apr 7, 2026

Contact Name

Thomas Caldwell

Contact Email Address

[email protected]

St Martins Youth Arts Centre

Presenter Services Coordinator

St Martins is looking for a Presenter Services Coordinator to be our contact point with the artists, presenters and organisations using our spaces.

PRESENTER SERVICES COORDINATOR

Reports to: Venue and Operations Manager

Location: 28 St Martins Lane, South Yarra VIC 3141

Position Type: part-time, 0.4 – 0.6 FTE, flexible

optional FOH casual hours will be available at times

Salary: $75,000 – $77,000 pro rata, plus superannuation

About St Martins Youth Arts Centre

St Martins invests in artists, new ideas and beautiful artistic outcomes created in collaboration with children, through a diverse program of performance works, inclusive workshops for young people, and by providing an exciting place to explore creativity.

We offer:

Creative Program: Making exceptional artworks in a collaboration between young people and professional artists for adult and intergenerational audiences.
Workshops Program: Providing inspirational, inclusive, creative workshops for children and teens, across multiple sites in Melbourne, from which to safely imagine, grow, make art, and perform.
Participation and Performance Hub: Operating an economically sustainable hub for independent artists, companies and community.

Our Vision

A world that values and celebrates young people’s voices and creativity

Our Values

Acknowledge young people as artists

Collaboration is key

People first

Art matters

About the role

The Presenter Services Coordinator is the key point of connection between St Martins and the artists, presenters and organisations who use our spaces. This role ensures a welcoming, efficient and high-quality experience for all hirers, guiding them through the full venue hire journey from initial enquiry and booking through to event delivery and finalisation.

Working closely with the Venue and Operations Manager, the Presenter Services Coordinator plays an important role in activating St Martins Youth Arts Centre as a vibrant hub for youth arts, independent artists and the wider creative community. The role combines strong customer service, venue coordination and systems management with a proactive approach to building relationships, a creative take on maximising the use of our spaces, meeting financial targets and supporting the delivery of inspiring events and creative activity.

Duties

To oversee and ensure the delivery and monitoring of excellent customer service to all clients, patrons and hirers of St Martins Youth Arts Centre spaces.
To oversee the delivery of a high-quality ‘end to end’ (from initial booking to final invoicing) experience for presenters and hirers to support safe and sustainable use of St Martins Youth Arts Centre spaces.
Ensure St Martins is a welcoming and supportive host for internal and external users, delivering client satisfaction and building St Martins reputation.
In collaboration with the Venue and Operations Manager to assess risk, manage induction processes and consider organisational risk in the venue and venue hire program for St Martins Youth Arts Centre.
To develop and maintain an appropriate administration and booking system for all the spaces and be responsible for facility booking, event management and the financial processes.
To help set venue hire rates that accurately and fairly reflect our position in the marketplace, which will include regular market and audience analysis.
To negotiate hire rates appropriate to the needs of both St Martins and external hirers.
To manage contracts for venue hirers and casual venue employees.
Assist with invoice payment and debt recovery.
To monitor the scheduling of all events at St Martins to ensure maximum usage and efficient use of all spaces.
To collate and report on use of the spaces.
To participate in developing programs and consider how St Martins Youth Arts Centre venues can grow and fund relevant service initiatives and partnerships.
To contribute to organisation wide planning initiatives.

Selection Criteria

Essential

Demonstrated experience in venue coordination, arts administration, event management or a similar client-facing role.

Excellent communication and relationship-building skills, with the ability to work effectively with artists, presenters, hirers and community stakeholders.

Strong organisational and administrative skills, including managing bookings, schedules and financial or contracting processes with attention to detail.

Ability to deliver high-quality customer service and support presenters and hirers through an end-to-end venue hire and event process.

Collaborative, imaginative and adaptable approach to teamwork, with the ability to contribute to organisational planning, service improvement, creative promotion and use of spaces, and partnership development.

Experience managing casual staff.

Experience meeting financial targets.

An understanding of, or interest in, the independent arts, youth arts and education sectors.

Desirable

Experience with venue technical operations (lighting, sound or production support).
Experience with digital systems or IT platforms relevant to venue booking, event management or organisational administration.

Application Process

We welcome applications from people with diverse lived experiences, including First Peoples, culturally and linguistically diverse communities, and neurodivergent individuals.

For inquiries about the role please contact our Venue and Operations Manager, Julie Blyth [email protected]

Please send your CV and a 2-page letter addressing the Selection Criteria to our Executive Director, Thomas Caldwell [email protected], by 7 April 2026.

Apply