Operations Manager – Live Events Production

Moon Mother Productions is seeking a full-time Operations Manager to lead the day-to-day logistics, resource planning, and service delivery across our

Established in 1991, Moon Mother Productions delivers expert production services to major and boutique festivals, city and regional councils, sporting events, and community organisations. With over 60 years of combined experience, we specialise in mobile trailer stage hire, audio and lighting production, AV solutions, and LED screen installations across Australia. At the heart of our company is a non-hierarchical structure that values experience above all else, fostering a collaborative environment where every voice is respected and heard.

Full-Time | $75,000–$85,000

What You’ll Be Doing

Operational Oversight

• Manage warehouse, logistics, and event execution to ensure smooth operations.
• Oversee equipment allocation, maintenance, and dispatch for events.
• Assist the Head of Audio and the Stage boss in the admin of transport and setup of mobile trailer stages and audio gear.
• Support sustainable practices and fleet management.

Crew Management & Coordination

• Schedule and roster 30+ crew using Connecteam.
• Align crew assignments with technical leads and event needs.
• Oversee crew communications and logistics.

Process Implementation & Compliance

• Develop and maintain SOPs across departments.
• Ensure OH&S and council permit compliance.
• Manage inventory via HirePOS and drive process improvements.

Client Services Coordination

• Liaise with clients and support the Account Manager with timelines and resource planning.
• Communicate client needs to operational teams and provide on-site support.
• Monitor service quality and coordinate post-event feedback.

Cross-Departmental Leadership

• Coordinate between warehouse, accounts, and audio teams.
• Collaborate with the Directress on strategic decisions.
• Manage supplier and subcontractor relationships.
• Monitor budgets and lead continuous improvement initiatives.

What You’ll Bring

• 5–8 years in operations management, with at least 3 in live events or production.
• Experience in equipment hire, crew scheduling, and AV logistics.
• Strong communication and coordination skills.
• Familiarity with HirePOS, Connecteam, and OH&S standards.

What We Offer

• Competitive salary in the top 50th percentile for the industry.
• Monday–Friday hours with some after hours and weekend work as necessary.
• Hybrid work option during quieter months (May–September).
• Professional development and networking opportunities.
• A collaborative, experience-driven team culture.