Hospitality Manager - Events

Marriner Group is seeking an enthusiastic Hospitality Manager to lead the delivery of exceptional events across some of Melbourne's most iconic venues

Hospitality Manager – Events

Marriner Group is a dynamic Australian-owned company, managing five world-class entertainment and event venues including the Princess Theatre, Regent Theatre, Comedy Theatre, Forum Melbourne, and the Plaza Ballroom. All venues are based in Melbourne’s CBD and play host to some of the world’s biggest productions and events.

We are seeking an enthusiastic and engaging Hospitality Manager to lead the delivery of exceptional events – from corporate dinners and milestone celebrations to opening night galas and cocktail parties across some of Melbourne’s most iconic venues. Primarily based at the Plaza Ballroom and Forum Melbourne, this is a rare opportunity to combine your passion for hospitality with a position leading a vibrant team and shaping memorable and unique guest experiences across our venues.

About the Role

As Hospitality Manager – Events, you will be responsible for bringing event plans to life. Reporting directly to the Hospitality Operations Manager & Director of Hospitality, you will be leading the team during events with purpose and enthusiasm from pre-event briefings to the final farewell – ensuring exceptional customer service and event execution.

Key Responsibilities

• Oversee event day operations, including setup, service and pack down, ensuring operational excellence and adherence to event briefs.
• Lead front-of-house service standards for food, beverage, and guest experience, maintaining timing, presentation, and flow.
• Coordinate teams across service, kitchen, venue presentation and technical.
• Collaborate on staffing allocation and rostering, ensuring labour targets are met.
• Maintain venue standards, including cleanliness, stock, and equipment.
• Proactively plan for upcoming events, including administration, stock, staffing, and special requirements.
• Respond to last-minute changes and challenges with composure and positive problem-solving.
• Lead, train, and mentor Supervisors, Team Leaders, and General Assistants, fostering a positive and inclusive team culture.
• Conduct pre-event briefings and provide real-time coaching to uphold service quality.
• Promote a ‘People First’ mentality through staff training and service.
• Oversee stock control and complete monthly stocktakes and weekly sales trackers.
• Ensure compliance with legal, OH&S, and RSA requirements.
• Serve as the key operational contact between Head Office, Kitchen, Technical Teams, Logistics, Venue Presentation, Security, and other departments.

About You

• You have proven experience managing high-end, large-scale events, confidently delivering seamless fine dining service and cocktail events for large numbers of guests with precision, poise, and attention to detail (minimum 3 years).
• Strong leadership presence with the ability to command and lead the floor confidently.
• Excellent communication and problem-solving skills under pressure.
• Keen eye for detail and commitment to high standards of presentation.
• Collaborative team player focused on consistency and guest satisfaction.
• Strong time management and adaptability in fast-paced environments.
• Current Responsible Service of Alcohol (RSA)
• First Aid certification (preferred).

Why Marriner Group?

• Deliver extraordinary events in Melbourne’s most prestigious and iconic heritage-listed venues
• Be part of a passionate, supportive, and high-performing team.
• Opportunities for ongoing learning and professional development, with potential for future growth
• Enjoy access to staff benefits, including occasional complimentary tickets to world-class performances across our venues
• Access to our Employee Assistance Program (EAP) for wellbeing and personal support. Competitive remuneration and benefits.

Ready to lead Melbourne’s most memorable events? Apply now with your resume and a cover letter outlining your experience and passion for hospitality management.