City of Albany - Vancouver Arts
Customer Service Officer
The City of Albany is looking for enthusiastic, customer-focused individuals for a customer service casual pool to be utilised across various sites.
Customer Service Officer
Status:
Casual
Salary range:
Level 3.1 to 3.4 ($44.0676 to $46.8133 per hour inclusive of casual loading) dependent on skills, qualifications and experience.
Opportunity:
The City of Albany is looking for enthusiastic, customer-focused individuals for a customer service casual pool to be utilised across various sites in the city. The sites include the Library, Town Hall, Vancouver Arts Centre, Albany Leisure and Aquatic Centre (ALAC), Albany Visitors Centre, and Customer Service at our North Road Administration Building.
Reporting to the relevant area supervisor, you will play a key role in creating a welcoming first point of contact, ensuring exceptional customer experiences, and providing cashiering and telephonist services for the city.
About You:
To succeed in this customer-facing role, you will need excellent communication, interpersonal, and customer service skills. You should be a team player with strong computer literacy and numeracy abilities.
If you have experience in cashiering, working in a high-traffic customer service environment, and have a passion for community, we encourage you to apply.
