Coordinator Front of House

Lead front of house services across Kingston’s three arts venues, Kingston City Hall, Kingston Arts Centre and Shirley Burke Theatre.

• Lead front of house services across Kingston’s arts venues
• Work Type: Full time permanent
• $98,266 – $107,214 per annum (dependant on experience) plus superannuation
• Location: Kingston Arts Precinct, Moorabbin
• Access to accrued day off every four weeks

About the role:

As a key member of Kingston Arts’ Production and Operations team, the Coordinator Front of House leads the delivery of all front of house services across Council’s three arts venues, Kingston City Hall, Kingston Arts Centre and Shirley Burke Theatre. This role plays a vital part in fostering a vibrant events culture by ensuring exceptional customer experiences across all front of house touchpoints.

What you’ll deliver:    

Reporting to the Head of Production and Operations, your role is to:

• Lead the delivery of safe, seamless and high-quality events across all front of house operations, including the performance venue, bar and café services, and audience engagement.
• Supervise and support front of house staff and volunteers, ensuring alignment with Council policies, procedures and service standards.
• Maintain a strong focus on safety by ensuring compliance with all relevant OHS legislation and embedding best-practice risk management across front of house operations.

Your Skills and Experience

• Proven experience leading front of house teams, including permanent and casual staff, to deliver professional and well-executed events for a range of clients.
• Strong administrative and digital capability, including proficiency in Microsoft 365, finance systems and event management platforms. Experience with Momentus and Humanforce is desirable.
• Sound knowledge of OHS and risk management principles, with the ability to apply them effectively within a theatre, function or live events environment.

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne’s CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children’s services, sport and recreation, health, parks and gardens, planning, arts and management.

How to Apply

To learn more about this role, please view the full Position Description on our Careers website.

If you are interested in this opportunity, please submit your resume and a cover letter outlining your responses to the selection criteria. 

All applications must be submitted online through our Careers portal. 

Please note that we do not accept applications or inquiries from recruitment agencies.