Entertainment Agency Account Manager

Anthem seeks an experienced Account Manager to join our Client Services team, to take ownership of key client accounts across the live events sector.

ABOUT US

Anthem is a leading live events marketing agency, working with Australian and international clients across the cultural and live events sector. We deliver expert advisory and marketing services for a diverse range of projects, from large-scale productions to festivals and cultural experiences, creating impactful campaigns that connect audiences with unforgettable events. We work hand-in-hand with our clients to achieve their goals: driving audience growth, boosting ticket sales, and amplifying cultural impact.

YOUR NEW OPPORTUNITY

We’re looking for an experienced Account Manager to join our Client Services team. In this role, you’ll take ownership of key client accounts, oversee the end-to-end delivery of campaigns, and drive results that align with client goals. You’ll be a trusted partner to our clients, ensuring exceptional service delivery, and collaborating closely with our internal team to bring campaigns to life.

WHAT YOU’LL BE DOING

• Client Relationships & Project Management: Act as the primary contact for clients, developing strong relationships and ensuring projects are delivered on time, on budget, and to the highest standard. Maintain open and proactive communication with clients to ensure seamless service delivery.
• Campaign Delivery: Oversee all aspects of client campaigns including creative, production, content, reporting, and agency services. Collaborate with internal teams to ensure alignment on objectives and delivery. Coordinate with external partners including ticketing partners, venues, and brand partners.
• Paid & Organic Media: Lead paid media campaigns, including delivery, performance tracking, optimisation, and analysis. Support the development of and confidently present on paid media strategies that deliver on objectives and provide exceptional value for clients. Oversee all media approvals, deadlines, and artwork dispatch.
• Content & Copywriting: Develop and lead content strategies, including proactive content ideas and planning. Oversee organic social content, writing and editing copy for various channels.
• Reporting & Insights: Monitor and analyse campaign performance, providing clear insights and recommendations. Present strategies, results, and new ideas in client meetings.
• Budget & Administration: Manage budgets, invoicing, and financial tracking in collaboration with Directors and Finance. Prepare and review client-facing presentations and contracts.
• Team Collaboration: Support and guide team members, contributing to a positive and collaborative workplace culture. Assist in onboarding new team members by sharing tools, systems, and processes.
• Events & Industry Engagement: Attend client events, including opening nights, to represent Anthem and strengthen relationships.

ABOUT YOU

Experience: 3+ years in advertising or marketing, preferably servicing theatrical, arts, or entertainment clients. Agency experience desirable.

Skills: Strong understanding of cross-platform campaigns, including digital media. Excellent client relationship skills, attention to detail, and written and verbal communication skills.

Tools: Proficiency in Microsoft Office and social platforms. Experience with Trello, Xero, and Monday is desirable.

Attributes: Collaborative, proactive, detail-oriented, and passionate about the arts and entertainment industry.

LIFE AT ANTHEM

At Anthem, we value Courage, Heart, Curiosity, and Imagination. We offer:

• Flexibility: We offer a range of flexible work options to support your individual circumstances
• Holidays: Four weeks annual leave plus an extra day for your birthday.
• Training: Ongoing development opportunities to grow your skills and career.
• Culture: Regular team events, social activities, and a supportive, fun workplace.

KEY SELECTION CRITERA

JOIN OUR TEAM

If you’re passionate about live entertainment, thrive in a fast-paced environment, and want to work with some of the most exciting names in the industry, we’d love to hear from you.

Position Title: Account Manager

Department: Client Services

Reports To: Account Director

Salary Range: $72,000 – $78,000

Anthem is an equal opportunity employer and encourages candidates from all backgrounds to apply.